FAQ

An appointment is not mandatory but strongly recommended:

• Ensures a dedicated advisor is available
• Lets us prepare a curated selection
• Avoids waiting in high season
• Required for fittings and alterations

Book online or by phone. Exception: during Cannes Festival, no appointment required.

Of course:

• Spacious fitting rooms
• Comfortable waiting area
• Friendly atmosphere

Please tell us how many people will come with you.

No worries. Please:

1. Do not try to clean it yourself
2. Return the outfit normally, cleaning is included

Light stains and normal wear are covered. Major damage may impact the deposit.

Yes, we offer outfits for boys:

• Suits (6 months to 18 years)
• Rental or purchase
• Matching accessories

Adjusted rates and included alterations, just like adults.

The standard period is 4 days:

• Pickup: 2 days before event
• Return: 2 days after event

Longer rentals are possible on request.

Recommended:

• 2-3 months for weddings
• 3-4 weeks for standard events
• 1-2 weeks minimum for urgent needs

Earlier booking means more choice.

We offer:

• Free minor alterations
• Pre-fitting before event
• Exchange if needed

Our workshop ensures a perfect fit.

A deposit proportional to the outfit value is required.

It is fully returned if the outfit is returned on time and in good condition.

We do not rent wedding dresses for quality reasons.

We want each dress to be perfect for your special day.

Final alterations are essential.

Not at the moment.

Our in-store advice and alterations are part of the service quality.

Yes, including:

• Designer collections
• Custom outfits
• Matching accessories

Visit our boutique to discover them.

You have 14 days to exercise your right of withdrawal.

Conditions:

• Original condition
• Unworn with tags
• Original packaging
• Not altered

Refund within 14 days after receiving returned product.

For outfits over 1000 EUR, length alterations are included.

All other changes require a quote before approval.

Depending on complexity:

• Simple: 2-3 days
• Standard: 5-7 days
• Complex: 10-14 days
• Express: 24-48h with surcharge

We adapt timing to workshop availability.

Yes, including:

• Custom wedding dresses
• Personalized suits
• Designer modifications
• Period costume replicas

Book an appointment for a personalized quote.

No, our workshop is fully dedicated to in-boutique items.

You can return:

• In store
• By courier (Cannes hotels)
• Drop-off point 7/7

Please do not clean the outfit yourself.

Yes, a 30% deposit is required.

• Secures your outfit
• Balance paid at pickup
• Rental deposit paid separately

Yes, we offer preferential group rates.

• Custom quote based on your project

Ideal for weddings, processions, and corporate events.